The first newsletter in my new series Focus for Work was sent out today. For those of you that are working on the homework assignment I am using the blog as a place for your to comment.
Would love to hear your thoughts on the series and your assignments.
For those of you not on the newsletter, I have asked everyone to write down anytime their dog receives reinforcement from any source for a 24 hours period and write down the two events that preceded this reinforcement. The idea is to track what a dog does to prompt or Trigger Reinforcement in his everyday life.
Today I am grateful for John and John (B & H) putting up a big brand new white board WALL in my office . . . it is the little things in life:).
Susan the entire contents of this blog are coming straight through to my e-mail address….is anyone else experiencing this?
At the very bottom of the “post a comment” section there is a little bullet that you can select to receive notifications of all comments. Make sure that is not selected. Hope that works. 🙂
Thank you for the excellent newsletter. I’m excited to be doing the homework and already see my brain being “re-wired” to become more aware of my reinforcement.
From this series of articles, my hope is to continue to improve my working relationship with my dog. We just competed in obedience this weekend, and with less-than-hoped-for results. My difficulty lies in translating all of the skills we’ve learned in our training to the competition ring. I get nervous and my wonderful dog shuts down and often avoids me while we’re trying to compete.
(continued) I know that I need to build the value for working with me so that it trumps any stress or uncontrollable distractions in the show environment… but I don’t seem to be succeeding at this right now.
Cheers to more learning and help from Susan and this wonderful community of dog lovers!
One more thought/question as I am pondering what I have reinforced this morning….
If your dog has done something you don’t want to reinforce but then does something you do what to reinforce, would you add a behavior in to be able to reinforce?
Example: dog runs towards something – I recall them back (I don’t want to reinforce them running towards something but the recall was stellar) – would you add a nose touch and then reinforce because of the stellar recall? and of course make note of what they ran towards to get in front of that behavior the next time?
Did I say yet that I LOVE this challenge, it really has me breaking my reinforcement down, thank you!!!
@MaryM, sure I am cool with that (actuallY I wouldn’t even bother with the hand touch) as a one off thing — I just wouldn’t make a habit of it. A “stellar” recall should be an expectation not something to be surprised about:). Yes I do reward “stellar recalls” off of things because if you didn’t then you wouldn’t have that recall much longer! The idea is to just be aware of how often that is happening.
“The idea is to just be aware of how often that is happening.”
I have had a lot of trouble getting my 14 mo bc to recall reliably. We are not quite there yet and it took years off my life when she pulled loose near a road the other day not knowing wether she would recall this time (which she did!).
Lately I have been noticing a behavior-chain I am not sure what to think of. During agility training she used to be very hyper and paying attention to anything but me. I have gotten her around with loads and loads of cookies and tugging and she is pretty reliable indoors now. But I do believe that I built in the notion with her that she needs to run away first and thén come back to me for a reward. Like for example: She is taken of the leash to run a sequence of jumps. At the end of the sequens I reward her vocally “Good girl, whatta good girly youve been” since she is too far away to give her the tugging toy directly and I show her toy so she can come and collect her tug. Yet when she has finished her sequence she doesnt come running straight back to me, she goes an does a ‘victorylap’ around the ring first.
Its rather comical and I get some great laughs from the people watching, but I would really like to know wether this is unwanted behaviour and how I can eliminate this.
@ Teresa K : on an inner circle coaching call from Paris Linda explained her record keeping on index cards. I am a teacher & I have left over cards & ring & even a small binder for note cards in all different colors (that the kids do their vocabulary on). I use a different color card for my 4 dogs in training. They are small enough to stuff in a pocket. Record keeping has been one of my greatest challenges!
@Debbie M: Thanks for the idea; that is helpful! Between the multiple dogs and multiple new exercises I have been struggling to come up with an easy plan to do any kind of record keeping at all! I appreciate your response; thank you 🙂
Susan just began tracking this morning, what is interesting and a little concerning LOL is that I have not looked beyond the first behavior typically, this morning I am looking at two behaviors back, wow I have reinforced some C.R.A.P in the past…..wondering why 2 behaviors is the key (and not 3 etc.)….behavior chaining is something I need to get better clarity on for sure! Thanks for these awesome newsletters!
Love this stuff. Re-inforcement, especially being consistent, is one of my problems – that leads to inconsistent behaviour out and about. I’m getting good work doing agility training, but I’m more dedicated about controlling re-inforcement and re-inforcing good choices – like sticking with me and not going after possum trails.
Some things that need work, she’s still driving the bus some of the time. And I feel mean limiting her access to some of her environmental re-inforcements like the treat lady at the park – Frosty goes on lead. And garbage at the park – Frosty goes on lead. And friends with treats at training – limited to after training class is done – and I try to premack but we’re not perfect if the friend is rewarding poor behaviour (like being jumped on).
And I sometimes do something stupid like listen to other people when I know that what they’re telling me is bad advice, like to let my dog off lead before she’s been properly introduced to my brother’s cat. My brother said his cat wouldn’t run. My brother was wrong. Frosty learned – chasing cats is fun.
Actually she’s known this since puppy cos I don’t like cats howling outside my bedroom window at 4am. Good news tho, she came away from the exciting cat twice, and I could have put her back on lead. I should have done this. But she did come. And she got great treats.
Now I just need something convincing to show my brother that I don’t need to teach my dog NO or STOP or how to be scolded. A better remote drop in front of the running cat would be good.
Grest newsletter, really has me thinking. I dont have time to record everything 4 dogs do, but will try to watch more closely and make some notes. I know my dogs shape me, I just don’t know what to do about it. When I withhold reinforcemnt during training, my dogs bark. Thus they have trained me to ask for a behaviour other than barking so thye can get a reward. It is so hard when you are at a dog club, as you have to try to keep them quiet in some way ( and they know it!). I am a lone clicker trainer in my area, and have no-one to help me. ( The trainers would all expect me to positively punish the barking in some way.)
I will aim to do at least the 24 hours observation – this will be very interesting and probably a huge eye opener just like the article itself! However, I probably will not be able to talk my husband into helping with the assignment!
The running off at agiltiy is certainly one of the things I have found hard to deal with, and yes, I have rewarded her for coming back when called – although lately I have stopped rewarding her but put her back to work the course again, if possible! Although this would make sense, I don’t think she would do the running off to get a reward from me when she comes back – I think she just finds the environment and running after other dogs more rewarding than doing the task at hand! This is a tricky one, as you want the dog to come back to you but not reward the running off – you certainly cannot tell them off and if there is no reward for returning – doing the work again might not be considered reward, but hey, doing the work again could lead to a reward! As you can see, I am thinking about that one! Actually I have been chewing on this one for some time now! I would love to hear more what to do in this situation!
Gabi, I have the same problem and question regarding this so I hope Susan responds to us 🙂
I received the newsletters in the past, but not anymore. Don’t know why? Not in my SPAM either. Signed up again this morning, but guess I won’t get the newsletter anymore? Sounds like a great newsletter and is making me very curious.
Thanks for the great newsletter! Today, I’ve been mentally observing. Tomorrow, I will start charting it out. I do believe I have a master shaper in my house…..and it’s not me.
It was helpful for me to print out your email……because I’m from the old school….I need paper in hand before my brain turns on and I am able to comprehend.
For persons that don’t see the graph in the email…..look at the top of the email, probably on the right-hand side — there should be “show images”. Click that — then scroll down….the graph should show now (hopefully). At least, that’s how it would work for Yahoo.
If there is a tiny icon where the graph should be, you can also right click and select show picture, by clicking. Often, that works.
Susan, thanks for the great newsletter! Today, I’ve been mentally observing. Tomorrow, I will start charting it out. I do believe I have a master shaper in my house…..and it’s not me.
It was helpful for me to print out your email……because I’m from the old school….I need paper in hand before my brain turns on and I am able to comprehend.
I am not a computer techie. But, for persons having trouble with reading the text of the email….or, you have to scroll to read it. This might work for you [this would be for a PC]
Highlight the text of the email and then hit the Control key and the “c” key — both at the same time. Then go open up a Word document (hope you have Word); that would be a new blank page or document; then hit the Control key and the “v” key (at same time). The highlighted material should copy into your blank document. Another option is to highlight the email text and then right click and use the copy and then use the paste. In your new document, you can highlight the text and change the font to change the size of the text. You can also change the margins if you wish. Then save it out in one of your folders.
Hope this helps.
Love the idea of this assignment and will attempt to do it with all(5) dogs currently in house. One is a client’s, a 8 month old golden who is with me for a little boot camp session, so I will do him for sure.
Would someone mind explaining to me the colored index card system Debbie mentioned that was Linda’s idea? I am still working on Recallers 3, trying to do Puppy Peaks, and would love some way to get things better organized.
Thanks in advance!
I agree that the font makes the notes difficult to read. We don’t want to miss any pearls of wisdom due to aging eyes!
My screen was initially too narrow in Firefox to see the full screen, however, when I tried to view it in Internet Explorer, I did get the message about the note being too wide & was able to have it re-display in a readable format. Interestingly, when I went back to Firefox and forwarded the message to another e-mail account to see if I could see it better, I got a message there about the note being too wide that did NOT appear the first time I attempted to view it. I could then read it there as well.
OMG we are not even 24 hours in and I have realized that my dog is an absolutely BRILLIANT trainer. So many rewarded behaviours that I was under the impression I had something to do with 🙂 Foolish human. It was all him all along. No wonder I don’t have the drive from him that I want when I am giving it away for free most of the day!! Looking forward to more fun and more problem solving along the way. Thanks Susan and Say yes
Good thing Jewel doesn’t know how to use the telephone..she is such a naughty dog..She starts heavy breathing about dinner time and I get up and go make her dinner..even if I am in the middle of something..Things are gonna change for this girl..margie
Recallers 2 & 3 helped me become aware of all the inappropriate reinforsement some of my dogs are obtaining that you bring up in your newsletter. I have not done record keeping on this so I will add it to my dogs training note cards. I’m trying Linda’s suggestion & using colored note cards on rings. Thank you Susan & LOH!
I have been shaped by my Golden over the years – he is a poop eater. :O
I think now he does it on purpose so I will call him in and reward him for the ‘call off’ of poop. I can see him out in the yard, sniffing around, then he will look at the house, then he will sniff some more….
So I definitely need to note proceeding behaviors and see if I can unshape this. I try to mix things up, pick up multiple times a day, etc. Taking him outside on leash all of the time would stop the eating but I don’t think that will change the behavior. :/
“So, the attempt at withholding reinforcement backfires as your application of punishment has the dog getting you to start offering responses first!”. What an eye opening newsletter! I am getting worked! I have two 1.5 yr old golden siblings. In class, the male is great in obedience unless he decides he does not understand English or sign language and just sort of stares over my shoulder. I get frustrated or embarrassed and grab a cookie to lure/ get the behavior. So, the right response? Wait him out? Correction!? Or??
I’m logging our reinforcements! Already figured out how I reward the female for nuisance barking.
What a thought-provoking newsletter. And perfect timing, since today is Saturday and Deacon’s birthday and I had an exciting training session planned that wound up getting him over-the-top aroused. It was so helpful not to just look at the behavior, but look at the behavior that preceded it before deciding whether or not to reward. That newsletter and my homework kept me from encouraging a lot of behaviors that I don’t want. I am so pleased with our success and my better understanding, and we managed it without introducing crazed barking or spinning. It also made for a great discussion with my husband to help get him on the same page. Thank you! Eagerly awaiting the next issue.
Nicki many thanks, will give it a try.
I have started this morning with writing down all reinforcements my Gem is getting … if I continue like that it will be telephone book like in a couple days.
Reinforcement is not so much treats and play, but all the smiles, talking to her, etc. Never really saw that as the reinforcement, it will be very interesting to do the statistics later to see what triggers all the smiles she gets (apart from being the most beautiful puppy in the entire world)!
I am already looking forward to the next newsletter – my reinforcement 🙂
It is good to reward if you see a good action in your dog, correct? For example, if my dog is sitting nicely in his bed during a meal, but I have not asked him to do it that particular night, I reward him for his positive action by giving attention to it. Even if we have not asked our dog to do something, but he is showing something positive on his own (such a sitting nicely during meal time) this should be rewarded still, correct? Thank you!
Yes Christy that is till a super thing to reinforce. You don’t have to “ask” a dog to do something before you reinforce him. Reinforcing his choices is a super way to move forward in your training and relationship development with your dog.
Tengo muchos problemas para que mi perra se concentre en el juego,pero si le propongo cualquier ejercicio con comida si que esta dispuesta,pero con muy poca intensidad,y por ultimo y mas desanimo por mi parte es en competicion,no se concentra en el pre-ring a no ser que le proponga darle comida,pero una vez dentro del ring no hay motivacion solo interes por la comida,muy frustrante,un saludo y muchas gracias por este blog
We’re definitely going to be doing this assignment. One note: Sometimes I’m thinking the “training me” idea might be more of a “conversation we both understand” concept, that is not a bad thing if it is resulting in good things on the part of both sides. As for the feeding time problem than many have noted, my first dogs definitely were upset if we went past the “correct time to be fed”, but never in a bothersome way, just reminded me. With my 2 dogs now, I don’t have a set time that they eat. They know that they will be fed at various times during the day, and show no concern, no anxious behaviours, etc. They’re definitely happy when it is time, but not concerned at all, so it has helped not having a set feeding time.
I don’t have a set TIME to feed since my work schedule results in a wide range of quitting times, but even so, the expectation is that when we get home, doggy work, play, or feeding is going to eventually take place. If I’m being “neglectful”, I will eventually hear about it. Then I try to do “clean up” my bad habits and figure out a way to not respond to the dog’s demands, but make it at least appear that it was MY idea and on MY schedule. How else to handle this besides being extremely regimented and not allowing life to get in the way? Put the dog in a crate when we get home till I’m ready? This isn’t really a huge deal to me, but it’s an example of rewarding chains that might lead to unwanted behaviors down the road. Without even doing the homework, I know we have lots of “clean up” to do with the issue of free cookies. It’ll be scary to view it on paper.
Nice article, really helps clarify just what is going on vs. what we thing is happening. In the first example it is not us smiling and speaking to the dog that is the reinforcement but the fact that we got out of bed. The same with the other examples. What we may view as the reinforcer is just “icing on the cake” the real reinforcment is the “event prior to reinforcement” which is in response to an action from the dog.
Something I’ve wondered about for a long time – routines. Building routines can be helpful. Example: You get leash, dog sits quietly to put leash on, sits at door before you open it – your training becomes a routine you both like. But how to fix it when something goes bad? They become the dog’s expectation like cookies while shaping. Example: routine = dog gets fed soon after you get home from work. But this time handler gets home and finds an exciting SG newsletter article in emails and all of a sudden 15 – 20 minutes go by studying article and reading posts. Now dog starts staring, or nosing, or pawing, or barking. You want to feed the dog. How many other things do you need to ask dog to do before you can feed him? (Even if you want to use the food as training treats?) If you just have dog do a stay, or sit, or down, still the preceding “bad” behavior gets rewarded. Do you do a whole obedience routine? Or is the obedience work considered one preceding item in the dog’s mind? Where does it end? How many steps do you need to take to break the chain? Or is this going to be addressed in future newsletter article :o)
YOu can fix this by starting to feed the dog earlier than he expects one day and then hours later than expected another. Awareness of the issue is the first step to establishing control of the reinforcement.
@Niki – I have a similar situation, but I have a Golden who was raised by a Border Collie. Thus he stares at me!! I could handle being stared at/watched by my BC, but a Golden?? He has really gotten more set in his ‘timing’ about feeding as he has gotten older (almost 10 now). So I have been doing what Susan said. I don’t ask him to do other things, I just do other things until I am ready to feed them. One time when I fed them immediately after getting home from work there were soooo confused! 🙂 But it is working.
Hi Nicki, can you tell me what you did to view the e-mail please, I too can only
view half the page. Thanks…..
Jane, I am not very computer savvy, so I can just tell you what I did. When I couldn’t read it all, I had closed out of the SG email to email someone else for help. When I came back and opened it up a 2nd time, the page came up with the alert that the “message was too big for the screen” and “click here to view all of it”. Clicking on that note opened up the entire page. Basically it got rid of the ads on the sides. However, when I left for a while, closed my email, and later came back, I had to go thru the process all over again; Open it, close it, and then open and click to see all. Sorry if your system might not be the same. Don’t know what else to suggest.
I am very excited to try this with my 18 month old puppy. I am working through the exponential variables that occur when one adds a third dog! Yikes! All is going well, but I know that I need to kick up my training for the youngest one. Your article is perfect for me! How did you know?! And thank you so much!
Printed off our homework sheet, explained the rules to the family, layed down to watch a movie. 10 mins later my BC comes up for a pat…. I pat enthusiastically. “what a good girl your gorgeous etc….”. I remember the homwork at this point and start thinking about behavior before……. Barking at the cat….. DAMIT!!!
Oh, good – I get to log the times my dog nudges me for attention! I wait (‘cuz I’m certainly not rewarding that!)-dog lies down-and after a minute of that nice behavior I reward her. Funny how she keeps nudging 😉
And sniffing – my nemesis. Logging it as well as my response will be an excellent exercise for awareness.
Great homework & record-keeping exercise.
Okay…started my 24 hour (I think I will do 48 hours) of documenting… this will be fun and interesting!
Great ideas, but hard to follow without all the text available. Can’t seem to find a way to correct it on my screen, and not sure how much I’m missing. Might there be another place to view the article to be sure I’m getting the full message? Looks like I have lots of work to do though.
@Nicki, you need to view the email in html, maybe ask an IT guy, I don’t know enough about it — or maybe someone will jump in and help you.
Thanks for the help. I can now read it all after closing & re-opening the email and getting a note about clicking to see the whole screen. Yeah!
Very interesting, Susan. I’ve been very focused on this lately as my soon-to-be 1 year old suddenly started jumping on me a lot when I was on the computer. Realizing it’s something I’d trained him to do wasn’t hard of course, but it still took some time to make sure he’s not rewarded for it again (in other words re-training my automatic responses).
I also could not see a chart. Perhaps because I’m reading it on my iPad?
Had a great training session with Poppy this morning – actually did what I wanted and not nine contacts!!!!!
However, I have created a monster. She LOVES the water hose more than anything else in her life.
As soon as I say “excellent” she runs to the faucet to get a spray!!!!!
In the summer she got this as a reward but in the winter too cold.
I hadn’t realised HOW important it is to her.
So today, we worked very hard on NOT running to the water hose………work in progress!!!!
What kind of a dog do you have? could it be the bread? Although mine (mixed bread with lots of boarder collie) loves to swim and retrieve things out of the water at any weather, she hates being sprayed at with the water hose even when she is hot – maybe the pressure was too strong when I did it the first time, but she sure does not like it!
The chart was not included in the email I received today. Not really sure I need it, because the next 2 interactions I had with my dogs proved who is shaping whom. ;P
I thought there were no free cookies in our household, but lo and behold. . . I gave a verbal ‘good dog’ and pets for behavior I do not really want to reinforce.
Thanks! We’ll have fun today!
This assignment will be fun – I KNOW my dog has trained me! She barks at a critter outside the fence at night, I go to the back door to call her in, she comes running inside, sits and looks directly at the cookie jar and we give her a cookie. Sigh. Now I need to look for other examples! The worst is the cat – she has the entire family trained, including the dog!
some cats are certainly very clever, they amaze me – and sometimes they drive me mad, but worst is my dog who tries to herd them!
Excellant newsletter Susan. While i understand behavior chains, what about the timing? I’ve always lived by the three second reinforcement rule. (1-3 seconds following a behavior to reinforce) You are rewarding what Just happened, not what happened five seconds earlier.
So…maybe I don’t truly understand behavior chains as well as i thought I did? Or am I missing something else?
Hmmmm Wendy you are thought process implies that our dogs can not remember anything that happened 3 seconds ago . . .Not true. They have a great memory. The 3 second rule is that your efficiency while shaping is best if the dog receives his reward within 1-3 seconds of giving you his response. That doesn’t mean you CAN’t shape outside of that 3 seconds — it just means it may take a little longer for your dog to learn the behaviour.
I’d heard of the 3 second rule, but I am thinking it comes from the old days of negative reinforcement. “They” said that if the dog did something “bad”, like tip over the trash or chew your shoes, you would have 3 seconds to scold the dog, or he’d have no idea what it was associated with. Could be, but for positive reinforcement, it seems to be a matter of degree. Quick response is good, but dogs have good memories.
Perfect topic for an article. This is so true although the hardest part for people at classes to accept. I will be very happy to use your chart!
I’m fairly new here, but wow does this hit home. My Sheltie will start barking at the slightest knocking sound (set the coffee cup down too hard) which is really annoying. To get her to stop, I call come, down, stay, and leave her in the down for a while (3-5 minutes?). I used to be so happy with the stay that I’d provide a treat. Well, then it seems that she would bark for the come-down-stay-treat. Anything for a treat — even if it takes a long process to get it. Now, I don’t give a treat for the down if it was because of barking. She still barks a most any sound. I still ask for the down, but not treat afterward. Can I do more to stop the barking?
Please! If you learn how to do this, let me know. I have a beardie who alert barks at any sound. bj
Okay, I got on board this morning.
My little Engie barks every morning at “ghosts” in my next door neighbors yard. I shout for her to stop and she comes back……..no reward however.
But……..this morning, I went out to see what on earth she is barking at. And…….guess what, she was having a lovely conversation with another dog in the neighborhood.
I asked her if she had had a nice chat, told her that it was enough and she quietly came back inside with me. Guess I need to listen more!!!!
My Shelties are the same way! When they are outdoors they bark at anything in the neighborhood. I started knocking on the window, reinforced with a cookie any who came into the house. Stops them from barking in the moment, but doesn’t prevent AND one figured out if she stands on the porch when they start barking she’s the first to come in and get the cookie! They’ve trained me very well.
Hi Susan, is there a link to reading the newsletter online? For some reason the text scrolls off my screen when reading the email.
@Laura do you have html enabled on your computer for incoming emails? I embedded a jpg into the body of the email which is what changed the formatting. But to answer your question no the only place to find it is in your inbox.
As usual, thought provoking.
This is an agility weekend so we’ll use that to gain awareness.
Also, I have the same “stress” issue as Tina, with sniffing as a stall response, if we’re in stall mode.
GREAT article! It’s so easy to focus on training sessions and think the dog learned what you want – but give him totally different information during the other 23 hours of the day, without realising it!
That’s when people will get frustrated and say “he knows exactly what I want him to do!”…
I can see some nice new “SG training reminders” coming from this newsletter series 🙂
Thank you for the newsletter! Great timing as I have a 9month old pup along with 4 adult dogs. The pup is getting pretty good at training me! She is a picky eater and wont eat at feeding time. Later she goes around the house whining expecting/waiting for me to give her her dinner! I break down becase she does this a lot and I don’t want her to go hungry. Not sure how to modiy this and not impact her growth. In training she sometimes stops working, and isn’t a very active dog (she sits and thinks a lot before doing anything)–I’ll be better at waiting her out!
Oh my Janice! You need to let it go! She won’t starver herself but what you are doing can turn her into a very picky eater! Let her eat with the adults when she walks away don’t give her another chance at a meal until the next meal time!
Thanks for the reinforcement! I kept my ground last night and she ate well this morning. Just got to keep it up. When I first got her she wouldn’t eat anything. I tried all kinds of food and differnt dishes. Nothing worked. Over time she’s started to fit into the adult schedule. I appreciate your help!
This should be interesting project for me and both of my dogs. Lovely newsletter Susan.
Should be fun to see if I’m being shaping more than I think I am. I know my dad is lol.
I know that sometimes I am being shaped although I do try to avoid it. For example, he sees something outside through the window and picks up a toy, goes to the window and ‘talks’.
I call him away and he settles down, seeming to behave properly.
However, that does sometime remind me that it is about time for a walk. I wait at least 5 minutes and then invite him to go ‘out for a walk’.
This does not happen on a regular basis however, just occasionally. So, is Cocoa shaping me? I am not sure.
Great article, very thought provoking. Things that were in the back of my mind, made more sense. Now what to do about them! The classic daily event is 7 Whippets who all start to mill about and get more active anticipating feeding time…and are sometimes rewarded with play or petting. Only because I’m just sitting here at computer and someone comes over for a pat…it usually takes me a minute to realize what time it is and what has caused all this attention on my part 😉
I have a question on the dogs turning the table on punishment using your example of shaping. I do keep my session short, but occasionally when we’re having a minor “struggle” I will get a response, but it would be a sniff and to wander away. I definately would respond by interrupting it. So- am I then being shaped? should I do nothing? I try to always make sure we play and are focused before we start and have random play breaks, but this may be a key to some of the issues I’m having……
Nope Tina, I would do the same thing, but I would made note of it in my record keeping to see if there was any “trends” wrt the sniffing/wandering off response to stress.
Will do! Thanks
The newsletter is a bit difficult to read because of the faintness of text and lack of strong contrast with background. Perhaps it is my computer. Also when I click to show all pictures/charts, the text extends past the usual boudaries necessitating scrolling side to side. Even with these minor problems, the content is very eye opening (no irony intended). Some aha moments all ready.
A new perspective.
Gail, I’m having the same trouble reading the material completely on my email account.
I’m having the same problem. If I adjust with the scroll wheel on my mouse to get all the text to fit so I don’t have to move the page left to right then text is very small (probably 6 pt).