Help Is On the Way!

Posted on 07/16/10 21 Comments

Membership has it’s privilages . . . but it also has its hiccups! No worries though, we have them all covered. I may sound like a broken record, but I just can’t say enough about the job Jason and Andrea of WebManna have done for me with this new venture.

Jason didn’t go to bed at all last night making sure anyone that had a technical issue got the help they needed. He actually only took a nap early this afternoon then was back at it.

Seriously, you need webpage help, want to set up a blog, whatever . . . do me a favor and call these two first. Don’t you just love the new logo Andrea came up with for the new 5MinuteFormula? Way cool.

Okay, enough!

But Jason just told me to contact you guys and ask any of you that are having problems signing up for the new e-course or loggin in or seeing videos to check in with him to see if he can help. He would like you to contact him directly at  jasonmrigler @ gmail . com (of course eliminate the spaces I have added here so the spambots won’t get poor Jason:)).

Perhaps you have not yet received information on how to log into the membership site.

or you had trouble logging in.

Contact Jason directly and he will get you fixed up quickly. Be certain when you email Jason you include;

Your first and last name, you preferred log in and the email you used to make your purchase.

In addition, anyone with technical issues to do with the video like can’t see something or the video is not running. Drop a line to my man Jason and he will do his best to solve  your problems . . . okay maybe not ALL of your problems, but he will get you hooked up so you will be ready to rock The5MinuteFormula!

Today I am grateful for the cool community of recallers that is already developing in the secret hiding places of this blog:).


  1. Pat Dunville says:
    Monday, July 19, 2010 at 8:16pm

    I just signed up today, and had problems trying to login. I was hoping it was not a test to see if I was brilliant enough for the course 🙂 However, after messing with it abit and then giving up for a few hours, I came back and all is well!!!


  2. Tove says:
    Sunday, July 18, 2010 at 9:30pm

    I reloaded a newer version af Adobe Flash Player and then I could see without interruptions


  3. Tove says:
    Sunday, July 18, 2010 at 5:13am

    I could only see 3 seconds, then it stopped in about 16 seconds. It helped when I pressed pause and then left for a while, but still in the presentation video it sometimes stop in 3-4 seconds, and it is then difficult to keep the concentration.

    The strange thing is, that in the recall-video from 13.july I had no such problems, and it was longer!


  4. Jim Davis says:
    Sunday, July 18, 2010 at 12:20am

    Jason, “Level” problem solved, I am again “Brilliant” though this may be argueable by my wife and Susan.


  5. shenvaldogs says:
    Saturday, July 17, 2010 at 7:03pm

    Thanks Jason, but for anyone who’s paid $ for the recaller games, why should it a secret you have figure out how to get to? Must be some training trick we’re supposed to learn from…


  6. Kristin Spillane says:
    Saturday, July 17, 2010 at 5:27pm

    Its great love this and thank you for doing this Susan G. As you know most of us train alone and need some updates or good review from time to time. Great Job Jason and Andrea =)


  7. Woofer says:
    Saturday, July 17, 2010 at 4:25pm

    Building anticipation…This is just the “for humans” version of going “rrrrready?” before we blast off into the course!



  8. Sydney Nazario says:
    Saturday, July 17, 2010 at 2:00pm

    Jason is BRILLIANT!

    I waited 10 minutes…the wait was difficult for me when it comes to viewing Susan. The video was perfect! Of course I have to watch Susan over and over BUT the video has to reload each time. Jason suggested hitting the pause BEFORE it ends and go back to the beginning.


  9. Jason says:
    Saturday, July 17, 2010 at 12:57pm

    @Mary – Please ignore the apparent downgrade for now. That will be adjusted soon. We know you are brilliant! 😉

    Video Issues –
    The quickest solution I can offer is- press play and then pause and give it a while (5-10mins?) to load the video. These files are bigger and bulkier than the files youtube would serve. Otherwise email me what computer/ browser you are using. Please 😉

    Everyone who has log-in information should be able to log in and see the goodies. if you need log in information, please email me.


    • Mary M says:
      Saturday, July 17, 2010 at 1:00pm

      Thanks for the support Jason…looking forward to once abain being “Brilliant”….although “Advanced” isn’t too bad either, right?!

      LOL, Thanks agian,


  10. Jason says:
    Saturday, July 17, 2010 at 12:04pm

    Thanks for the support and encouragement and most of all – Patience. I know a few of you are still dealing with getting logged in. Try again, and email me directly if you have any issues and I will address them right away.

    Jason at@ webmanna . com


  11. Mary M says:
    Saturday, July 17, 2010 at 12:03pm

    Just emailed Jason, somehow my membership was downgraded?!


  12. Norm says:
    Saturday, July 17, 2010 at 8:29am

    Just Emailed Jason – hopeful it will get sorted soon!


    • Norm says:
      Saturday, July 17, 2010 at 3:49pm

      Sorted! Thanks Jason :o)


      • Norm says:
        Saturday, July 17, 2010 at 3:50pm

        That was supposed to be a smiley emo btw, not a shocked one, lol!

  13. Lynda Orton-Hill says:
    Saturday, July 17, 2010 at 2:27am

    Today I am grateful for Jason 😉 and his patience with all of us working through these hick ups – in different time zones!


  14. Dianne says:
    Saturday, July 17, 2010 at 1:32am

    Thanks for everything! I have done what you got going. Finding people that give it all is great. Stay up round the clock to keep the web site up, updated, and going along with fighting the bugs! I appreciate it a lot, not to mention all the dog stuff too.


  15. Michelle Anthony says:
    Saturday, July 17, 2010 at 1:19am

    I’ve already contacted them and they already seem great. I told them you sent me 🙂


  16. Jim Davis says:
    Saturday, July 17, 2010 at 12:20am

    A quick shout out to Jason and Andrea , everything is working great, get some sleep and thanks from all of us technoid dogaphobics. Thanks


  17. Denise Clemens says:
    Saturday, July 17, 2010 at 12:09am

    I just signed up for the Advanced level and received an e-mail saying that the first bonus game was available … I clicked the link provided but I do not see a link to a bonus game … help!!!


    • Susan says:
      Saturday, July 17, 2010 at 2:02pm

      Should be fixed now. Check it out 😉


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